Yes, we currently ship our products to all countries, in accordance with the regulations in force in the destination country. We have been using Tabitha Cargo for overseas shipping.

Courier does not accept addresses stated as P.O. Box; please state a street delivery address. If you are not at the indicated address at the time of delivery, the courier will attempt to deliver the package three more times, leaving a card with instructions on each occasion.

Bali Balance is not responsible for any matter regarding the custom policies or administrative fees and duties that may apply in customer country.

- Local delivery (Bali / Indonesia)

For shipment charges / delivery time, please contact our customer service WhatsApp:+62 878 62237007.

The option of the express delivery by Gojek is available in Bali.

You can also buy our products at Bali Balance shop: Jln. Raya Taman 147a, Seminyak, Bali, Indonesia (Mon - Sat, 10am - 6pm), we will be happy to see you there!

OR you can place the order: +62 878 62237007. Payment options are credit card (Stripe), Bank Transfer, via Tokopedia.

- International delivery

Free shipment above USD300

Orders are prepared from readily available stock; they are sent out within 3 days upon reception of the full payment into the Bali Balance account.

The shipping information (AWB) will be sent to you by Bali Balance, so you can track your order. Following credit authorisation and verification, you will receive your order within 5-20 business days.  This is an estimate and does not include weekends or holidays.

For bulk orders or any questions, please contact us at info@balibalance.net  or balibalanceretail@gmail.com   

- Local delivery (Bali / Indonesia)
The shipment cost is varied, depending on the location and product weight.

For shipment charges / delivery time, please contact our customer service
+62 878 62237007. The option of the express delivery by Gojek is
available in Bali .

- International shipping
Our standard delivery charge for orders is USD75.00. Enjoy Free Shipment for the orders above USD300

You will receive an email once your order has been dispatched, detailing your consignment number and carrier. Delivery time depends on the location.

Bali Balance specializes in products made with Raw Virgin Coconut oil-based ingredients, harnessing the natural benefits of this versatile super food.

Our raw coconut oil is carefully extracted using a proprietary method, ensuring the highest quality and the preservation of its natural nutrients.

Pure. Cold-Pressed. Raw. Halal-certified

Renowned for its rich, restorative properties, virgin coconut oil delivers deep hydration and lasting nourishment to both skin and hair.

Brimming with natural antioxidants and essential vitamins, it defends against environmental stressors, enhances skin’s elasticity and luminosity, and promotes silky, radiant hair.

By infusing our formulas with raw virgin coconut oil, we offer a nature-powered experience—where purity meets performance in your beauty and self-care rituals.

Bali Balance upholds cruelty-free standards.

Our products never tested on animals and are free from synthetic additives, ensuring a safe and ethical choice for your beauty and wellness needs. They are sourced from sustainably managed farms, reflecting our commitment to responsible and ethical practices.

Glow with purpose.

Elevate your skincare routine with products that are as effective as they are ethical. Our commitment to sustainability means you can care for your skin—without compromising the planet. Share your journey with those you love, and inspire a community of conscious beauty. Together, we create change—one radiant face at a time.

Sustainable beauty starts with you.

All Bali Balance products are considered safe for use during pregnancy.

• As a general guideline, essential oils should be avoided during the first trimester of pregnancy and after the baby delivery.
  
• Avoid applying near the breasts (particularly in late pregnancy if you plan to breastfeed soon).
  
• Use sparingly—once daily on the belly is generally sufficient.
  
• The safest product to use is Pure, Cold-Pressed Raw Virgin Coconut Oil. Always perform a patch test to check for any allergic reaction.

Please note that this information is not a substitute for professional medical advice.

Always consult your healthcare provider (such as your gynaecologist) before using any essential oil products during pregnancy, especially blends with active plant compounds like lemongrass, rosemary, etc.

If your product is faulty, damaged or if we have made a mistake, please contact our customer service team on +62 8786223 7007 email info@balibalance.net or balibalanceretail@gmail.com 

For more details, please refer to “Terms & Conditions”